Can I get a replacement part for an item that has broken? October 30, 2025 20:21 If you received an item with broken parts, please contact us within 30 days of your purchase. Related articles Damage/Defect What do I do if I received a damaged item? Return Policy for IRIS USA, Inc. What material is used in the production of IRIS plastic products and is it BPA and acid free? Where are you located?